PRIVACY POLICY

Welcome! TIANCHIMED is a professional PPE and medical devices supplier, who is base in mainland of China.
The terms, Chizhou Tianchi New Material Technology Co., Ltd (collectively known as “TIANCHIMED”, “we”, “us” and “our”) respects your privacy. By “you”, we are referring to visitors and users of any part of our website (“site”). Our site address is: www.tianchimed.com.
The privacy policy (“this policy”) aims to help you understand what personal information we collect, why we collect it, and how to update, manage, export and delete your information.

Ⅰ. Collection of Information
When you visit the site, the collection has already started. We use cookies and similar technologies (that is, third parties) to collect personal information related to your device. It is automatically generated when you use our site, and we may also collect information about your location.

1. Information You Provide Us
We collect personal information that you provide us, the details are as follows.

  • Content You Submit
    We collect information and content that you submit, or create in our site, including your comments, wishlist and more.
  • Purchases
    If we establish a partnership, we will collect information about your name, phone number, address, and payment method (for example, credit card or bank account information).
  • Communications
    When you communicate with us (via email, phone, through our site, or otherwise) and when you use our site to communicate with our sale team, we may record, monitor, or otherwise collect details about your communications (including call time, and call duration). We will provide you notice or obtain your consent in accordance with applicable law before recording or monitoring any of these calls. Otherwise, to the extent you communicate with sales, and other users outside our company, those communications are not subject to this Privacy Policy.
  • Surveys and Contests
    If you participate in our surveys, and promotions, we will collect the information you provide to us.

2. Information from Others
We collect information that other ways make available to us, including information from other platforms, publicly available information, information from our partners, service providers, and corporate affiliates, and information from third-party sites.

  • Publicly Available Information.
    If you are a professional or an international buyer, we may collect information about you from publicly available sources and where permitted by applicable law or with your permission, make it available as part of our site. For example, we may receive your name and contact information from industry associations and dealer networks in which you participate and display your affiliation with these organizations. We also may collect and display the details of any license you have using publicly available records.
  • Other Users and Customers.
    If you are a professional or seller, site users and visitors may provide us with feedback and public reviews about you.
  • Our Partners and Service Providers.
    We may receive information about you from our partners and service providers. For example, advertising partners may help us send communications to your email address, and third parties may help us prevent fraud by verifying your contact information.
  • Automatically Collected Information
    Each time you access the site, information is sent to our server by your Internet browser and stored in our log files. We collect information about your use of our site, including your search activity, the pages you view, the date and time of your visit, and how you navigate and interact with a page or screen. We also collect information that your device provides to us in connection with your use of our site, such as your browser type, type of device, browser language, IP address, mobile carrier, unique device identifier, and requested and referring URLs.
  • Cookies and Similar Technologies
    We use cookies and similar technologies in connection with your use of our site to collect information related to what you see and interact with on our site and other platform access and use. Please see our Cookie Policy for more information on our use of cookies and how to accept or opt-out of cookies, but please note that unless required by law, we do not change system behavior within our site in response to browser requests not to be tracked.
  • Location Information
    We will receive your device’s location if you enable this through your browser or mobile device. We may infer your general location from your IP address.

Ⅱ. Use of Information
We use the personal information we collect to provide, support, and personalize our Platform and to communicate with you about our Platform (on and off our Platform). The ways we do this include the following:

a. to provide customer service and support;
b. to respond to your inquiries or requests;
c. to back-up our systems, and to improve the security of our site;
d. to personalize your experience, such as tailoring the content and information made available to you and our support services;
e. to display relevant advertising (the third-party sites) for you and to evaluate the success of such advertising;
f. to communicate with you as described in our agreements with you or this Privacy Policy;
g. to prevent fraud and to maintain a quality experience for our business purposes or legal reasons, including to filter for spam;
h. to perform research and analysis for our business purposes;
i. to cooperate, on request, with the supervisory authority in the performance of its tasks.

Ⅲ Children
Our site is intended for general audiences and is not directed to children under 16 years old. We do not knowingly collect personal information from children under 16. In the event that we learn that we have collected personal information from a child under age 16, we will take appropriate steps to delete that information. Elsewhere on this site, you have represented and warranted that you are either 18 years of age or are using the site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the site. If you become aware or believe that a child has provided us with personal information, please contact us as provided in the Contact Us section.

Ⅳ Data Security
We use reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information.

Ⅴ Updates to this Privacy Policy
To keep you informed of what information we collect, use, and disclose, we will post any changes or updates on this site and encourage you to review this statement from time to time. In addition, if you have any questions about this statement, please contact us: info@tianchimed.com.

Effective May-26-2021